User's Manual

 

PC CARD K56flex and V.90 Fax Modem

FCC General Information

Contents

CHAPTER 1 Introduction

Chapter 2 Getting Started

Installing the Fax Modem Card

Setup for DOS/Windows 3.x

Setup for WindowsÒ 95

Setup for WindowsÒ NT 4.0

Installing the Fax/Modem Software

 

Using Third Party Fax Modem Data Communication Software

CHAPTER 3 AT Command Set Summary

BASIC DATA MODE AT COMMAND

ERROR CORRECTION AND DATA COMPRESSION

FAX CLASS1 AT COMMAND

FAX CLASS2 AT COMMAND (OPTION)

CHAPTER 4 S-Registers

CHAPTER 5 Application Examples

CHAPTER 6 Troubleshooting Guide

 

 

 

 

 

 

 

 

FCC General Information

The Federal Communications Commission (FCC) of the United States restricts uses of modems, and places registration responsibilities on both the manufacturer and the individual user:

1.The modem may not be connected to a party line or to a coin operated telephone.

2.The modem manufacturer must make any repairs to the modem to maintain valid FCC registration.

3.Notification to the telephone company is no longer required prior to connecting registered equipment, but upon request from the telephone company, the user shall tell the telephone company which line the equipment is connected to as well as the registration number and ringer equivalence number of the registered protective circuitry. FCC information is printed on a label on the bottom of the modem.

FCC Notice

This equipment has been tested and found to comply with the limits for a digital device, pursuant to Subpart B and Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and uses radio frequency energy and if not installed and used the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

 

Reorient or telocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a curcuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

 

Shielded interconnect cables and a shielded power cord must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device. Changes or modification not expressly approved by the manufacturer could void the user‘s authority to operate this equipment.

 

NOTE:The manufacturer is not responsible for any radio or T.V. interference caused by unauthorized modifications to this equipment. Such modifications could void the user‘s authority to operate the equipment.

 

 

 

 

 

 

 

 

CHAPTER 1 Introduction

Congratulations on your purchase of this outstanding Fax/Data Modem. This manual describes how to operate your new Fax/Data Modem.

These Fax/Data Modems combine the features of a 56000/14400bps data modem and a 14400bps FAX modem. This modem also support V.80/H.324 Video Conferencing standard. Your new Fax/Data Modem gives your personal computer the ability to send and receive FAX messages over the telephone link like a standard FAX machine. Your Fax/Data Modem also allows your PC to communicate with other personal computers, terminals, BBS, or Internet through the data modem function.

When used as data modem your Fax/Data Modem uses the standard AT command set and is fully compatible with CCITT V.42, V.42bis, V.34, V.32bis, V.32, V.22bis, V.23, V.22, V.21, MNP2-5, Bell 103 and 212A. When used as a Fax/Data Modem it communicates with all CCITT Group 3 FAX machines and is compatible with CCITT V.27ter and V.29, V.17, T.4 and T.30. Switching between DATA mode operation and FAX mode operation of your Fax/Data Modem is done through its firmware, no hardware settings are required.

If you are already familiar with the use of a modem and the Hayes AT command set, this modem will be extremely easy for you to use. Just read the installation procedures in the driver diskette and you are ready to begin operation. If you are new to modem communications, we recommend that you read through this manual first. If you come across terms that you don't understand, consult the glossary Words in boldface type are command names, commands, or default settings. Carriage returns(Enter) are noted with <CR> or [ENTER]; this does not mean to enter these characters literally; but instead to press the Enter key.

If you are going to call a FAX machine then you must use the Fax software. If the machine that you are going to communicate with is a modem then you must use a data modem communications software.

 

Chapter 2 Getting Started

You will find the following items in the package containing your PC Card Fax Modem:

Fax Modem card

PC Card User's Manual.

Fax Modem Communication Software diskette

Driver diskette.

F-F Adapter.

4-pin cable.

Hard case

Installing the Fax Modem Card

You will be installing the modem in the Type II or III PCMCIA slot in your computer. If you are having trouble locating this slot, refer to your computer's user manual or consult the manufacturer of your computer.

 Gently slide the PC card into the PCMCIA slot. Make sure the card is firmly seated in the socket and you are ready to setup and install your communication software, as detailed in the following section.

 

 

Setup for DOS/Windows 3.x

Before you can use your new modem, your computer must have the proper modem software drivers installed to access the modem. Your computer should have the Card and Socket Services drivers pre-installed. The Card and Socket Services driver software allows your computer to access the PCMCIA sockets. If these are not already in your system, or if you do not know if they are install, check your system manual or consult the manufacturer of your computer. The most popular and common Socket and Card Services are SystemsoftÒ CardWizardÔ , Phoenix'sÒ PCMÔ and AMI Card Manager Pro 3.0.

 If Card and Socket Services drivers are already installed in your computer, you should be able to simply plug in your fax modem card and begin installing and using the software. Please be sure the COM port of modem card which is assigned by the Card and Socket Services is same as the setting of your communication software in your computer.

 

Setup for WindowsÒ 95

WindowsÒ 95 comes with most of the drivers necessary to access your fax modem. Just follow these steps to get up and running:

  1. Start the computer.
  2. Insert the fax modem card into a PC Card slot in your computer, making sure the card is securely inserted into the socket.
  3. Windows will display the New Hardware Found dialog box. Select the "Driver from disk provided by hardware manufacturer" and click OK. If you do not see the above selection, simply click Next to continue.(For Windows 95 Release 2.0 user: Insert the driver diskette into drive A: and click Finish to complete the installation process).
  4. Make sure the directory is A:\ in the drive window. Click OK to continue. The modem is now ready for use.

 

Setup for WindowsÒ NT 4.0

WindowsÒ NT comes with most of the drivers necessary to access your fax modem. Just follow these steps to get up and running:

  1. Insert the fax modem card into a PC Card slot in your computer.
  2. Start the computer.
  3. Double click on the "Control Panel/Modems", select the "Don't detect my modem; Iwill select it from a list" option and press the "Next" button.
  4. Click on the "Have Disk" button from "Install New Modem" window and press the "Next" button.
  5. Windows then asks you to specify where the driver for the modem is located. Insert the fax modem drivers diskette into your floppy drive, select Drive "A:\" and click OK.
  6. Select the product name of fax modem from "Models" list box and press the "Next" button.
  7. Select the available COM port from the list box and press the "Next" button.
  8. You will see "Your modem has been set up successfully" window appear. That means the modem is now ready for use.

 

Installing the Fax/Modem Software

The communications software which is included with this product comes with its own documentation. This software will enable you to use your modem in both data and fax modes.

 

Using Third Party Fax Modem Data Communication Software

The PC Card fax modem is designed to work with the software included with the modem. In addition, the modem will operate with most other third-party DOS and Windows data fax software applications. Please note the following when configuring your fax modem with third-party software.

Many data communication programs require that you select a modem during installation. If you do not see a listing for this modem, you should select "Generic Fax Modem" or Standard Fax Modem" as your modem type.

 

CHAPTER 3 AT Command Set Summary

BASIC AT COMMANDS

Command

Function

A/

Repeat last command

A

Answer

B0

Selects ITU-T V.22 at 1200 bps

B1

Selects Bell 212A at 1200 bps

C1

Return OK messages

Dn

Dial modifier

E0

Disables command echo

E1

Enables command echo

H0

Hangs up the telephone line

H1

Picks up the telephone line

I0

Reports product code

I1

Reports pre-computed checksum

I2

Report OK

I3

Reports firmware revision, model, and interface type.

I4

Report response programmed by an OEM

I5

Report the country code parameter

I6

Report modem data pump and model and code revision

I7

Reports the DAA code(W-class models only)

L0

Low speaker volume

L1

Low speaker volume

L2

Medium speaker volume

L3

High speaker volume

M0

Turn speaker off

M1

Turn speaker on during handshaking and turn speaker off while receiving carrier

M2

Turn speaker on during handshaking and while receiving carrier

M3

Turn speaker off during dialing and receiving carrier and turn on during answering

N0

Turn off automode detection

N1

Turn on automode detection

O0

Go on-line

O1

Go on-line and initiate a retrain sequence

P

Select pulse dialing

Q0

Allow result codes to DTE

Q1

Inhibit result codes to DTE

Sn

Select an S-register

Sn=x

Write to an S-register

Sn?

Read from an S-register

T

Select DYMF dialing

V0

Report short form(terse) result codes

V1

Report long form (verbose) result codes

W0

Report DTE speed in EC mode

W1

Reports line speed, EC protocol and DTE speed

W2

Report DCE speed in EC mode

X0

Report basic call progress result codes, i.e., OK, CONNECT,RING, NO CARRIER(also for busy, if enabled, and dial tone not detected), NO ANSWER and ERROR.

X1

Report basic call progress result codes and connections speeds( OK, CONNECT,RING, NO CARRIER(also for busy, if enabled, and dial

tone not detected), NO ANSWER , CONNECT XXXX, and ERROR.

X2

Report basic call progress result codes and connections speeds, i.e., OK, CONNECT ,RING, NO CARRIER(also, for busy, if enabled, and dial tone not detected), NO ANSWER, CONNECT XXXX, and ERROR.

X3

Report basic call progress result codes and connections speeds, i.e., OK, CONNECT ,RING, NO CARRIER, NO ANSWER, CONNECT XXXX, BUSY, and ERROR.

X4

Report basic call progress result codes and connections speeds, i.e., OK, CONNECT ,RING, NO CARRIER, NO ANSWER, CONNECT XXXX, BUSY, NO DIAL TONE and ERROR.

Y0

Disables long space disconnect before on-hook

Y1

Enables long space disconnect before on-hook

Z0

Restore stored profile 0 after warm reset

Z1

Restore stored profile 1 after warm reset

&C0

Ignores remote modem status; DCD always on

&C1

DCD set according to remote modem status

&D0

Interpret DTR ON-to-OFF transition per &Qn:

&Q0, &Q5, &Q6 The modem ignores DTR

&Q1, &Q4 The modem hangs up

&Q2, &Q3 The modem hangs up

&D1

Interpret DTR ON-to-OFF transition per &Qn:

&Q0, &Q1, &Q4, &Q5, &Q6 Asynchronous escape

&Q2, &Q3 The modem hangs up

&D2

Interpret DTR ON-to-OFF transition per &Qn:

&Q0 through &Q6 The modem hangs up

&D3

Interpret DTR ON-to-OFF transition per &Qn:

&Q0, &Q1, &Q4, &Q5, &Q6 The modem performs soft reset

&Q2, &Q3 The modem hangs up

&F0

Restore factory configuration 0.

&F1

Restore factory configuration 1.

&G0

Disables guard tone

&G1

Disables guard tone

&G2

Enables 1800-Hz guard tone

&J0

Set S-Register response only for compatibility

&J1

Set S-Register response only for compatibility

&K0

Disables DTE/DCE flow control

&K3

Enable RTS/CTS DTE/DCE flow control

&K4

Enable XON/XOFF DTE/DCE software flow control

&K5

Enable transparent XON/XOFF flow control

&K6

Enable both RTS/CTS and XON/XOFF flow control

&L0

Select dial up line operation

&M0

Select direct asynchronous mode

&P0

Sets 10-pps pulse dial with 39% / 61% make-break

&P1

Sets 10-pps pulse dial with 33% / 67% make-break

&P2

Sets 20-pps pulse dial with 39% / 61% make-break

&P3

Sets 20-pps pulse dial with 33% / 67% make-break

&Q0

Select direct asynchronous mode

&Q4

Select Hayes AutoSync mode

&Q5

Modem negotiates an error corrected link

&Q6

Select async operation in normal mode

&R0

CTS tracks RTS(Async) or acts per V.25 (Sync)

&R1

CTS is always active

&S0

DSR is always active

&S1

DSR acts per V.25

&T0

Terminates test in progress

&T1

Initiates local analog loopback

&T2

Returns ERROR result code

&T3

Initiates local digital loopback

&T4

Grants RDL request from remote modem

&T5

Denies RDL request from remote modem

&T6

Initiates remote digital loopback

&T7

Starts remote digital loopback with self-test

&T8

Starts local analog loopback with self-test

&V

Display current configurations

&V1

Display connection statistics

&W0

Store the active profile in NVRAM profile 0

&W1

Store the active profile in NVRAM profile 1

&Y0

Recall stored profile 0 on power up

&Y1

Recall stored profile 1 on power up

&Zn=x

Store telephone number (up to 30 digits) to location ‘n’(0-3)

%E0

Disables line quality monitor and auto-retrain

%E1

Enables line quality monitor and auto-retrain

%L

Return received line signal level

%Q

Report the line signal quality

\Kn

Controls break handling during three states:

When modem receives a break from the DTE:

\K0,2,4

Enter on-line command mode, no break sent to the remote modem

\K1

Clear buffers and send break to remote modem

\K3

Send break to remote modem immediately

\K5

Send break to remote modem in sequence with transmitted data

When modem receives \B in on-line command state:

\K0,1

Clear buffers and send break to remote modem

\K2,3

Send break to remote modem immediately

\K4,5

Send break to remote modem in sequence with transmitted data

When modem receives break from the remote modem:

\K0,1

Clear data buffer and send break to DTE

\K2,3

Send a break immediately to DTE

\K4,5

Send a break with received data to the DTE

\N0

Select normal speed buffered mode

\N1

Select direct mode

\N2

Select reliable link mode

\N3

Select auto reliable mode

\N4

Force LAPM mode

\N5

Force MNP mode

\V0

Connect messages are controlled by the command settings X, W, and S95

\V1

Connect messages are displayed in the single line format

+MS

Select modulation

+H0

Disable RPI/Video Ready Mode

+H1

Enable RPI and set DTE speed to 19200 bps

+H2

Enable RPI and set DTE speed to 38400 bps

+H3

Enable RPI and set DTE speed to 57600 bps

Table 3-1 Basic Data Modem AT Commands

 

 Error Correction and Data Compression

ECC COMMANDS

Command

Function

%C0

Disable data compression

%C1

Enable MNP5 data compression

%C2

Enable V.42 bis data compression

%C3

Enable both V.42 bis and MNP 5 Compression

\A0

Set maximum block size in MNP to 64

\A1

Set maximum block size in MNP to 128

\A2

Set maximum block size in MNP to 192

\A3

Set maximum block size in MNP to 256

\Bn

Send break of nx100 ms

Table 3-2 ECC Modem AT Commands

 

FAX CLASS 1 COMMANDS

Command

Function

+FCLASS=n

Service class

+FAE=n

Data/fax auto answer

+FRH=n

Receive data with HDLC framing

+FRM=n

Receive data

+FRS=n

Receive silence

+FTH=n

Transmit data with HDLC framing

+FTM=n

Transmit data

+FTS=n

Stop transmission and wait

 

 

Table 3-3 FAX Class 1 Commands

 

FAX CLASS 2 COMMANDS(Option)

Command

Function

+FCLASS=n

Service class

+FAA=n

Adaptive answer

+FAXERR

Fax error value

+FBOR

Phase C data bit order

+FBUF?

Buffer size(read only)

+FCFR

Indicate confirmation to receive

+FCLASS=

Service class

+FCON

Facsimile connection response

+FCIG

Set the polled station identification

+FCIG:

Report the polled station identification

+FCR

Capability to receive

+FCR=

Capability to receive

+FCSI:

Report the called station ID

+FDCC=

DCE capabilities parameters

+FDCS:

Report current session

+FDCS=

Current session results

+FDIS:

Report remote capabilities

+FDIS=

Current sessions parameters

+FDR

Begin or continue phase C receive data

+FDT=

Data transmission

+FDTC:

Report the polled station capabilities

+FET:

Post page message response

+FET=N

Transmit page punctuation

+FHNG

Call termination with status

+FK

Session termination

+FLID=

Local ID string

+FLPL

Document for polling

FMDL?

Identify model

+FMFR?

Identify manufacturer

+FPHCTO

Phase C time out

+FPOLL

Indicates polling request

+FPTS:

Page transfer status

+FPTS=

Page transfer status

+FREV?

Identify revision

+FSPL

Enable polling

+FTSI:

Report the transmit station ID

Table 3-4 FAX Class 2 Commands

 

 

CHAPTER 4 S-Registers

This Fax/Modem provide direct access to the internal registers known as S-registers. The DTE uses S-registers to set up and check modem configurations. The contents of these registers can be changed using the ATSn=x command, where 'n' is the register number and 'x' is the value to be stored. The contents of the S-registers can be read using the ATSn? command. Most S-registers can be read from or written to; however, some S-registers(such as S14) are read-only. Writing to a read-only register may cause the modem to act improperly(that is, even though the contents of a read-only S-register may be changed using the ATSn=x command, changing the contents of the S-register does not normally configure the entire modem).

Reserved S-registers are used by the modem and provide no valuable information to the DTE. These registers should never be written to, as they cause the modem to lock up. A list of the supported S-registers follows.

Table4-1 S-Register Summary

Register

Function

Range

Units

Saved

Default

S0

Rings to Auto-Answer

0-255

rings

*

0

S1

Ring Counter

0-255

rings

 

0

S2

Escape Character

0-255

ASCII

*

43

S3

Carriage Return Character

0-127

ASCII

 

13

S4

Line Feed Character

0-127

ASCII

 

10

S5

Backspace Character

 

 

 

8

S6

Wait Time for Dial Tone

 

 

 

2

S7

Wait Time for carrier

 

 

 

60

S8

Pause Time for Dial Delay Modifier

 

 

 

2

S9

Carrier Detect Response Time

 

 

 

6

S10

Carrier Lose Disconnect Time

 

 

 

14

S11

DTMF Tone Duration

 

 

 

95

S12

Guard Time

 

 

 

50

S14

Bit-mapped options

 

 

 

138

S16

Modem test options

 

 

 

none

S18

Modem Test Timer

 

 

 

0

S19

AutoSync Options

-

-

 

0

S20

AutoSync HDLC Address or BSC Sync Character

0-255

-

*

0

S21

V.24 General Bit Mapped Options Status

-

-

*

52(34h)

S22

Speaker/Results Bit Mapped Options Status

-

-

*

117(75h)

S23

General Bit Mapped options

 

-

*

62(3Dh)

S24

Sleep Inactivity Timer

0-255

s

*

0

S25

Delay to DTR Off

0-255

s or 0.01s

 

5

S26

RTS to CTS Delay

0-255

0.01s

 

1

S27

Bit-mapped options

-

-

*

73(49h)

S28

Bit-mapped options

-

-

*

0

S29

Flash Dial Modifier Time

0-255

10 ms

 

70

S30

Disconnect Inactivity Timer

0-255

10 s

 

0

S31

Bit-mapped options

-

-

*

194(C2h)

S32

XON Character

0-255

ASCII

 

17(11h)

S33

XOFF Character

0-255

ASCII

 

19(13h)

S36

LAPM Failure Control

-

-

*

7

S37

Line Connection Speed

-

-

*

0

S38

Delay Before Forced Hangup

0-255

s

 

20

S39

Flow Control Bit Mapped Options Status

-

-

*

3

S40

General Bit-Mapped Options

-

-

*

104(68h)

S41

General Bit-Mapped Options

-

-

*

195(C3h)

S46

Data Compression Control

-

-

*

138

S48

V.42 Negotiation Control

-

-

*

7

S82

LAPM Break Control

-

-

 

128(40h)

S86

Call Failure Reason Code

0-255

-

 

-

S91

PSTN Transmit Attenuation Level

0-15

dBm

 

10(Country depended)

S92

Fax Transmit Attenuation Level

0-15

dBm

 

10(Country depended

S95

Result Code Messages Control

-

-

*

0

* Register value may be stored in one of two user profiles with the &W command.

** Default values may be modified using ConfigACE

 

CHAPTER 5 Application Examples

[Dialing a Remote Modem]

Command Line: ATDP9WT002, (886)-1234567 <CR>

This command line instruct the modem to dial a remote modem through a PBX. The modem first use pulse dialing to dial 9 (the access code of the PBX), wait for outside dial tone, and then use touch tone dialing to dial 002 once a one-second continuous dial tone is detected within 30 seconds, pause for 2 seconds (if S8=2) and then dial 8861234567.

[Dial s Stored Number]

Command line: AT&Z2=T03, 123456<CR>

Command line: ATDS=2<CR>

The first command line store the dial string T03, 123456 to the 3rd location in NVRAM. Afterward you can use the second command line to dial this stored number. The dial string T03, 123456 will appear on the screen to indicate the number being dialed.

[Manual Answer an Incoming Call]

Command line: ATA<CR>

The factory setting of the S-Register S0 is S0=0. This command disables the auto answer capability so that you must issue an ATA command to answer a call. At power up, your modem always monitors if there are incoming rings. If incoming rings are detected, your modem will display result codes on the screen as:

RING

RING

:

:

RING

Seeing that, you may issue the ATA command to answer the call. This command must be entered within the quiet interval between any two rings.

[Auto Answer an Incoming Call]

Command line: ATS0=2 &W &Y <CR>

Auto answer can be enabled by changing the setting of the S-Register S0 to a value between 1 and 255. In the above command line, S0=2 instructs the modem to answer an incoming call automatically after the 2nd ring. The &W command writes this configuration to profile 0 in NVRAM. &Y command instruct the modem to load profile 0 as the active configuration on power-up. The last two commands make S0=2 the default value at power-up or reset. This example also shows the insertion of space between two neighboring commands to make the command line more readable.

[Force V.42 bis data compression with LAP-M error correction]

Command line: AT\N4%C2-K0

[Force V.42 bis data compression with MNP error correction]

Command line: AT\N5%C2

[Force MNP 5 data compression with MNP error correction]

Command line: AT\N5%C1

If the remote is unable to negotiate the desire rate mode, the modem will disconnected and respond with NO CARIER.

[Auto negotiate data compression and error correction]

Command line: AT&F

or

Command line: AT\N3%C3

In this mode, the modem prefers LAP-M over MNP 10, MNP 10 over MNP 4, and V.42 bis over MNP 5. If error correction is not negotiated, the modem will connect in normal mode.

CHAPTER 6 Troubleshooting Guide

This chapter describes common problems in the installation, configuration and regular usage of your Fax/Data Modem. To test the Fax/Data Modem, a communication software package is needed and the package must include a mode that allows you to operate your Fax/Modem by directly issuing internal commands to the modem.

Follow the procedures in the following sections to resolve these common problems:

 

[No Response From Your Modem]

1.Make sure that the COM port address you have set your modem to corresponds to the appropriate selection in the communications software which you are using.

2.Issue the ATZ command to reset your modem. The returned result code should be "0" or "OK" depending on what communications program you are using. Your modem is OK if you get one of these responses. If there is no response after issuing the ATZ <CR>, continue to the next step.

3.Check if there are any other interface cards in your computer that use the same COM port address as your modem. If so, you must set your modem to another COM port address. (Keep in mind that on most systems, only two COM port are available. One of them must be used as either 1 or 3, while the other must be used as 2 or 4.) For example, if a mouse is set to COM 1, your modem should be set to COM2 or COM4. Continue to the next step if the COM port address is OK.

4.Issue the command: AT&F&W<CR>, if a "0" or "OK" result code is displayed on the screen, your modem is OK. Otherwise, contact your dealer for assistance.

 

[Your Modem Does Not Dial Out]

Make sure that your modem responds normally as described in section 6.1. If you can communicate through the keyboard, check whether the modem is properly connected to the phone line.

 

[Your Modem Does Not Connect After It Has Dialed a Phone Number]

The problem may have several causes. The phone line may be too noisy or the telephone cord may be poor. Try the line with a regular phone. Also the remote modem may not recognize your modem's baud rate.

 

[You Can Not Transmit After You Have Connected to the Remote Modem]

In this case, check the communication parameters of the remote modem, then configure your software to the same number of data bits, stop bit, and parity.

 

[Finding the Source of Transmission Errors]

A failure in modem communication is usually characterized by unacceptable high error rates or a total inability to communicate it may be the fault of the local computer or terminal, the local modem, the telephone line, the remote modem or terminal.